1. About Angy Care

Angy Care Nigeria Limited (“Angy Care,” “we,” “us,” or “our”) provides a digital platform that enables users to access:

• Online medical consultations
• In-home caregiving services
• Home cooking services
• Home care and household support services

Services are delivered by verified healthcare professionals and service providers (“Professionals”) engaged through the Platform.

2. Eligibility

To use the Platform, you must:

• Be at least 18 years old, or
• Be a legal guardian or authorized representative arranging care for another person

By using the Platform, you confirm that the information you provide is accurate and complete.

3. Nature of Services

Angy Care acts as a facilitator and coordinator of care services.

• Medical consultations are provided by licensed medical professionals.
• Caregiving and home services are delivered by trained and verified professionals.
• Angy Care does not replace emergency services or hospital care.

⚠️ Emergency Disclaimer:

If you are experiencing a medical emergency, contact emergency services immediately. Angy Care is not an emergency response provider.

4. User Responsibilities

You agree to:

• Provide accurate and truthful information
• Use the Platform only for lawful purposes
• Treat professionals with respect
• Follow care instructions and service guidelines
• Keep your login credentials secure

You are responsible for all activities conducted through your account.

5. Professional Responsibilities

Registered Professionals agree to:

• Provide services ethically, professionally, and in line with applicable laws
• Maintain valid licenses, certifications, and training
• Respect client privacy and confidentiality
• Deliver services as agreed and scheduled

Angy Care reserves the right to suspend or terminate professional accounts for misconduct, non-compliance, or quality concerns.

6. Bookings, Payments & Fees

• All payments are made through secure third-party payment processors such as Paystack
• Prices, packages, and subscriptions are displayed before confirmations
• Angy Care does not store card or bank details
• Payment confirmation is required before service delivery unless otherwise stated

Angy Care may update pricing or service fees with prior notice.

7. Cancellations & Refunds

Cancellation and refund eligibility depend on the service type, timing, and package selected:

• Late cancellations may attract fees
• Completed services are generally non-refundable
• Refunds, where applicable, are processed through the original payment method

Specific refund rules will be displayed at the point of booking.

8. Subscriptions

Where subscription plans apply:

• Subscriptions renew automatically unless cancelled
• Users may manage or cancel subscriptions through their account
• No refunds are provided for partially used subscription periods unless required by law

9. Platform Updates & Notifications

You agree to receive service-related communications, including:

• Booking confirmations
• Care updates and activity logs
• Notifications and reminders
• Important service announcements

Marketing communications are optional and can be managed in settings.

10.Data Protection & Privacy

Your use of the Platform is governed by our Privacy Policy, which explains how we collect, use, and protect your personal and health data.

By using the Platform, you consent to such data processing.

11. Intellectual Property

All content on the Platform—including text, graphics, logos, and software—is the property of Angy Care or its licensors and is protected by intellectual property laws.

You may not copy, modify, distribute, or exploit any content without written permission.

12. Account Suspension & Termination

Angy Care may suspend or terminate your account if:

• You violate these Terms
• You misuse the Platform
• Fraud, abuse, or illegal activity is suspected
• Continued access poses a risk to users or professionals

You may stop using the Platform at any time.

13. Limitation of Liability

To the maximum extent permitted by law:

• Angy Care is not liable for indirect, incidental, or consequential damages
• We do not guarantee uninterrupted or error-free service
• Care outcomes depend on individual circumstances and professional judgment

Our liability, where applicable, is limited to the amount paid for the relevant service.

13. Indemnification

You agree to indemnify and hold Angy Care harmless from claims, losses, or damages arising from:

• Your misuse of the Platform
• Violation of these Terms
• Inaccurate information you provide

15. Third-Party Services

The Platform may integrate third-party services (e.g., payment providers). Angy Care is not responsible for third-party actions or policies.

16. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on the Platform. Continued use constitutes acceptance of the revised Terms.

17. Governing Law

These Terms are governed by the laws of the **Federal Republic of Nigeria**, without regard to conflict of law principles.

18. Contact Information

For questions or concerns regarding these Terms:

Angy Care Nigeria Limited

• 📧 Email: [insert email]
• 📍 Address: [insert registered address]