Logo

Privacy Policy

Last Updated: 16th December 2026

Angy Care Nigeria Limited (“Angy Care,” “we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our website, mobile application, and services (collectively, the “Platform”). By accessing or using Angy Care’s services, you consent to the practices described in this Privacy Policy.

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

  • Clients and family members using Angy Care services
  • Healthcare professionals and service providers registered on the Platform
  • Visitors to our website and mobile applications

2. Information We Collect

A. Personal Information

We may collect:

  • Full name
  • Phone number
  • Email address
  • Home address
  • Date of birth
  • Emergency contact details
  • Relationship to care recipient

B. Health & Care Information

To deliver healthcare and caregiving services, we may collect:

  • Medical history and health information provided by you
  • Consultation records
  • Care plans and caregiver activity logs
  • Dietary requirements and mobility needs

⚠️ Health data is collected only with your explicit consent and used strictly for care delivery.

C. Professional Information (Service Providers)

For healthcare professionals and caregivers, we collect:

  • Professional qualifications and certifications
  • Government-issued identification
  • Background verification details
  • Work history and availability
  • Bank account details for payouts

D. Payment Information

Payments are processed securely by third-party payment providers such as Paystack. We do not store card or bank details. We only receive transaction references and confirmation data.

E. Device & Usage Information

We automatically collect:

  • Device type and operating system
  • IP address
  • App usage activity
  • Log files and timestamps

This data helps us improve performance, security, and reliability.

3. How We Use Your Information

We use your information to:

  • Provide medical consultations and care services
  • Match clients with suitable professionals
  • Process payments and subscriptions
  • Send service updates, notifications, and reminders
  • Maintain safety, trust, and service quality
  • Comply with legal and regulatory obligations
  • Improve our Platform and user experience

4. Legal Basis for Processing

We process personal data based on:

  • Your consent
  • Performance of a contract (service delivery)
  • Legal obligations
  • Legitimate business interests (platform safety, fraud prevention)

5. Sharing & Disclosure of Information

We may share information with:

  • Healthcare professionals and caregivers involved in your care
  • Payment processors (e.g., Paystack)
  • Regulatory authorities where required by law
  • Service providers assisting with technology, analytics, or customer support

    • We do not sell or rent your personal data to third parties.

6. Data Security

We implement industry-standard safeguards including::

  • Encrypted data transmission
  • Secure access controls
  • Restricted staff access to sensitive data
  • Regular security reviews

While no system is 100% secure, we take all reasonable steps to protect your data.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Deliver services
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Maintain accurate records

Health records are retained in accordance with applicable healthcare laws.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or updates
  • Withdraw consent
  • Request data deletion (subject to legal requirements)
  • Restrict or object to certain processing activities

Requests can be made via our contact details below.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve functionality
  • Analyze usage trendss
  • Enhance user experience

You may control cookie preferences through your device or browser settings.

10. Children’s Privacy

Our services are intended for adults. Where care is arranged for minors or dependents, data is provided by a parent or legal guardian with appropriate consent.

11. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices.

12. International Data Transfers

Where data is processed outside Nigeria, we ensure appropriate safeguards are in place to protect your information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our Platform, and continued use signifies acceptance.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

Angy Care Nigeria Limited:

  • Email: [insert email]
  • Address: [insert registered address]